Worry-Free Delivery
Worry-Free Delivery
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Get full refund protection against shipping delays, loss, damage, and theft.
- Loss: Claim the full value of your purchase if your domestic package isn’t delivered within 30 days of fulfillment (60 days for international packages).
- Arrival delay: Claim $5 if your domestic package isn’t delivered within 10 days (30 days for international packages).
- Damage: Claim up to the full value of your purchase if your package is damaged in transit.
- Theft (Porch piracy): Claim the full value of your purchase if your package is stolen within 7 days of the carrier’s “delivered” update.
Note: Worry-Free Delivery is a shipping protection service offered by Seel, in partnership with Parcel Panel, and shouldn't be purchased separately..
Product highlights
Product highlights
Elevate Your Charging Experience with our Sophisticated Smart Wireless Charger.
Technical specifications
Technical specifications
Plastic
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FAQ
How long will it take for my order to arrive ?
Depending on the day of the week and your location, it could take 10 to 13 days, as estimated by local and international couriers. In most cases, the delivery will be sooner. If not, please refer to our return policy.
What should I do if my order hasn't arrived within the expected timeframe ?
Rigorous guidelines are maintained by VONTHYA to guarantee customer happiness. If the delivery time exceeds the product page estimate, customers are advised to promptly inform. VONTHYA will try to find the most fitting resolution.
Do you offer international shipping ?
Limited to the United States, Canada, and the United Kingdom, with restrictions for countries beyond the European Union.
How do I track my order's shipping progress ?
On our site, a tracking page is available for all orders, simply navigate to the main menu and select "Track Order".
Are there any shipping restrictions for certain products ?
For now, it's based on your location; we're still in the process of showcasing products that will be available simultaneously in your market at VONTHYA.
Can I start the returns/refunds process online ?
Yes, you can do so on our website. Simply navigate to the main menu and select 'Returns & Refunds'. If you encounter any problems, please reach out to us info@vonthya.com
What should I do if I receive a damaged defective item ?
If that occurs, please inform us promptly so that we at VONTHYA can prevent it from happening again and guide you to our "Returns & Refund" page.
Will I be reimbursed for shipping costs if I'm returning a damaged or defective item ?
No payment needed on your part, receive a return label after finishing the return or refund process.
Is my payment information secure ?
Rest assured that at VONTHYA, our payment process is secure with third-party and trusted services in place.
Can I request a callback from customer support ?
Yes, you may. If you notice that your situation requires special attention, we will request your contact information so our customer care team can reach out to you.